Returns & Exchanges

At Caryl Baker Visage, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on eligible products to ensure your skin and style goals are met.

1

Contact Support

Email our Guest Services team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all components and a copy of your invoice are included inside the box.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our distribution center.

4

Receive Refund

Once our team inspects the returned items, we will process your refund or exchange within 7-10 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing